Purchase, payment & pricing
Payment of Deposit and Full Payment for purchase of our electric motorbikes
Deposit: 200USD/EUR secures an order. The balance is paid upon shipment.
Orders from US & Canada are shipped from CAKE warehouse in Salt Lake City, UT, USA.
Orders from rest of the world are shipped from our global warehouse in Rotterdam, The Netherlands.
Final payment is invoiced upon delivery. When the payment is received by CAKE the order will be shipped to customers address.
Payment & Pricing
Accepted payment methods are by Visa, MasterCard,Amex, PayPal and Maestro Full amount is charged with dispatching the item.
The currency depends on the items is being delivered/purchased to/from.
USA & Canada
Orders destined for USA and Canada are shipped from the local warehouse in Utah to the nearest collection point before using ground shipping for final delivery.
For these collections, it takes around ten to fourteen working days for delivery.
Additional fees may be added depending on the country/state. Currency for payments is US-dollars.
European Union
All CAKE products will in countries belonging to the EU be delivered DDP, Delivered Duty Paid, accordingly to Incoterms 2010 to the address of the buyer.
Orders within the European Union are shipped using ground shipping. Delivery takes approximately five to seven working days for CAKE's electric motorbikes and less for other products. Currency for payments is EUROS.
Switzerland, Norway and Iceland
Orders to Switzerland, Norway and Iceland will be shipped DAP, Delivered At Place, accordingly to Incoterms 2010. This means that we do not collect VAT.
Prices are adjusted to make the overall cost for customers the same for orders in Switzerland, Norway and Iceland and countries within the European Union where the VAT is included in the price.
Orders are shipped using ground shipping. Delivery takes approximately five to seven working days for CAKE's electric motorbikes and less for other products. Currency for payments is EURO.
Rest of the world
Orders to other countries than those mentioned above will be shipped DAP, Delivered At Place, accordingly to Incoterms 2010. This means that we do not collect VAT, duties and/or taxes on orders and we cannot predict what your particular charges may be.
If you do get such additional charges they must be paid in order for your package to clear customs. Please contact your local customs office for more information.
For these collections, it takes around fifteen working days for delivery. Other fees may be added depending on the country.
Shipping & delivery
Shipping of CAKE's electric motorbikes
CAKE will keep the customer updated on preliminary date of shipping and send a notification when a bike is ready to be shipped.
Shipping zones – motorbikes
Depending on your delivery address the cost of your shipping has a fixed price.
Zone 1. Every address in USA & Canada: 350$
Zone 2. Austria, Denmark, Germany, Belgium, Luxembourg, Netherlands: 200€
Zone 3: France, Italy, Sweden, Liechtenstein, Poland, Czech Republic, Slovakia, Switzerland: 300€
Zone 4: Iceland, Norway, Bulgaria, Cyprus, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Slovenia, Spain, United Kingdom, Hungary: 400€
Zone 5: Asia, Africa, South America and Australia: 1500$
No delivery to post office boxes due to restrictions by courier services and credit card scam risks. Sending orders to multiple addresses require placing an order for each address. No combination are possible and there will be charges for every order
Extra duties and charges: Please see the ‘Payment & Prices’ section
Splitit instalments
Purchasing through Splitit has the same terms and conditions as any other purchase at ridecake.com. The ‘as low as pricing’ is based on maximum installment time (36 months) divided om lowest priced equipment on each bike model.
The as low as pricing includes the fixed arrangement cost: Arrangement cost 12 Months: Only +2,75% Arrangement cost 24 Months: Only +5,5% Arrangement cost: 36 Months: Only +8,25%
The price for shipping and potential additional taxes are not taken into account. For more information visit splitit and their policies: https://www.splitit.com/shopper/
Uncollected items
No refunding of shipping costs for failed collection of items.
Track your order
CAKE is temporarily unable to have tracking information automatically emailed for your order.
Please email CAKE customer service for tracking information: service@ridecake.com
Delivery Schedule
Although CAKE will make efforts to begin delivering your electric motorbike or other product as soon as reasonably practicable, you understand and agree that there may be delays.
An estimated time of delivery (ETD) is only an estimate and subject to change. CAKE does not guarantee that it will be able to ship the CAKE bike by the estimated date.
As a result, in the event that a delay arises and the estimated shipment and/or release of the CAKE electric motorbike is not met, CAKE is not responsible for any damages that may occur due to the delay, nor shall it be obligated, to provide any discounts, refunds or credits due to any such delays. CAKE will provide you periodical updates with information regarding the delivery schedule.
Priority of CAKE's electric motorbikes delivered
If Final Payment has been received at the same time as another buyer has paid his or hers Final Payment, the buyer that paid his or hers Deposit first is considered first of the two and will be prioritized in delivery of the CAKE electric motorbike.
Oversubscription of electric motorbikes
CAKE may decline Payment of Deposit to avoid oversubscription of CAKE's electirc motorbikes. If your Payment of Deposit is declined, you will be notified and your Deposit will be refunded, in the same currency as paid.
The Customer acknowledge that he or she is at least 18 years old and eligible to enter into a legal contract with CAKE.
Cancellation period of Payment of Deposit
You as a buyer has the right to cancel the Deposit of a CAKE bike and be refunded in the same currency as paid by contacting order@ridecake.com within 14 (fourteen) days after the date of payment of the Deposit.
Full Payment consists of the Deposit consisting of 200 (Two Hundred) USD/EUR and the Final Payment balancing the set price of the bike in USD/EUR.
Transfer of deposit
The Deposit can be transferred to another person than the buyer if a written message from the buyer is delivered to CAKE. CAKE needs to accept this in writing and full information of the new buyer has to be given to CAKE.
Registration
When paying the Deposit for the electric motorbike, you will be required to provide certain information, such as your address and billing information. It is your responsibility that all such information is accurate, and you shall ensure that such information is kept current.
CAKE shall have no responsibility or liability for inaccurate information that later becomes outdated. CAKE shall have no obligation to make efforts to determine the correct contact or shipping information.
You can update your information at any time prior to your product being shipped by sending e-mail to order@ridecake.com
Disclaimer
There is a risk for colors and displayed errors at the website.
Actual colors may vary. This is due to the fact that every computer monitor has a different capability to display colors and that everyone sees these colors differently.
We try to edit our photos to show the samples as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product.
All details such as specifications and manufacturing brand are subject to changes. Changed parts will always be an equal product as stated earlier.
Lights such as the headlight, blinkers and more are subject to change based on local regulations around the world, that means that lights shown in pictures might be different on delivered products.
Written errors can occur from the human factor, third party information, or broken integrations, codes or automatic updates.
CAKE tries its best to display free of error texts, images, stock, as well as prices, for products, shipping in the site and web shop. If your order would have an error such as the payment, product, quantities, don’t worry, please email us at order@ridecake.com to solve and adjust the error for all parties.
CAKE, doesn’t warranty uncertainties caused by these errors. Moreover, CAKE cannot guarantee that all content is updated since they can be altered at any time.
Disclaimer & Limitation of Liability
Our bikes can be hazardous to operate and we care about your safety, so please note that;
✓ All riders should ride well within the limits of their abilities, never beyond them.
✓ Our electric motorbikes are recommended for those aged 18 years and older.
✓ Have the license the bike require.
✓ We recommend that all riders take a relevant training course.
✓ Make sure that you ride on a permitted area. Always follow your local regulations.
✓ Always wear a certified DOT helmet, eye protection and protective clothing, including an approved back protector.
✓ Never carry passengers if the motorbike is registered for only 1 rider
✓ Never engage in stunt riding.
✓ Never ride in conjunction with alcohol or drugs. It is illegal and dangerous.
✓ Avoid excessive speed and be particularly careful on difficult terrain.
✓ Don’t modificate your bike. All modifications and installations are at your own risk.
✓ Never change the voltage level or tamper with the battery. Doing so can result in a short circuit, fire and/or personal injuries.
✓ By purchasing and/or riding our bikes, you take full responsibility for any use, and/or misuse of the product and agree that Cake 0 Emission AB holds no responsibility for any consequences, legal, or other, of such use and/or misuse.
✓ Finally, read the owner’s manual carefully, follow all instructions therein and enjoy your CAKE electric motorbike!